There have been a few innovations in the restaurant space that has truly transformed the customer experience. Self-service kiosks introduced almost 5 years ago, first at McDonalds was quickly being adopted around the globe with almost all QSRs having plans to introduce kiosks as part of their digital strategy.
The pandemic is encouraging restaurants to focus more on their digital strategies to increase customer engagement. Those who already had digital channels of engagement and those who were able to quickly adapt their business online, have been most successful.
Join us in this panel discussion with industry specialists as they discuss kiosks as a catalyst for bringing back customers, providing new engagement behaviours and the additional value kiosks could bring in the future, for the both the brand and customers.
Key audience takeaways:
43 years, married with two children. Managing Director Pyramid Computer GmbH, Freiburg (DE) since September 2019. Sales-oriented and internationally experienced manager with solid technical background. Large experience in international retail through various engagements and running a small Domestic Appliances Brand. Personal focus at Pyramid Computer developing innovative IT solutions in the Ecosystem together with global ISVs
LinkedIn Profile: https://www.linkedin.com/in/josef-schneider-62a58b3/
David focuses on building networks of strategic partnerships that support Pyramid´s key strength of engineering and building IoT hardware. The goal is to bundle complete solutions that scale through new channels and bring real value to consumers. He is particularly enthusiastic about innovative and emerging technologies
LinkedIn Profile: https://www.linkedin.com/in/davidfrei111/
Roy Baharav is a serial entrepreneur of deep tech start-ups. He is the CEO & Co-Founder of Hi Auto, a deep learning voice technology innovator and the creator of touchless.ai.
Prior to Hi Auto, Roy designed and launched Google’s advertising solution for retailers (Smart Shopping Campaigns) and led product for the highly competitive Google remarketing growth business. touchless.ai turns interactive kiosks into touchless kiosks operated with voice taps in noisy environments.
LinkedIn Profile: https://www.linkedin.com/in/roy-baharav-0240991/
Karl is an accomplished entrepreneur, investor and founder of several globally successful technology companies. With MENU Technologies, Karl and his team are dedicated to revolutionizing the foodservice industry by offering eCommerce for global restaurant brands. As CEO, Karl has lead MENU Technologies to be named among the best start-ups in Switzerland and Top 10 Food and Beverage Technology solution providers in Europe. Among MENU Technologies innovations – a digital omnichannel order&pay as well as guest engagement ecosystem, which allows order&pay in and outside of restaurants with mobile, desktop and kiosk channels and includes integrated guest loyalty and personalized engagement managed from one backend
LinkedIn Profile: https://www.linkedin.com/in/karlheinzkoch
Stephan Odörfer is co-founder and managing director of Munich-based 4tiitoo GmbH (4tiitoo.com), the market leader for eye-controlled smart workplaces in finance, engineering, service center, and manufacturing environments. Prior to 4tiitoo, he founded 4wd media, a software company with focus on content management in 2004. He received his diploma in architecture at the Technical University Darmstadt, Germany in 2006.
LinkedIn Profile: https://www.linkedin.com/in/stephanodoerfer/
Farhaan is forward-thinking and maintains a sharp focus on emerging technologies to effectively adapt enterprises across Retail, Banking, Hospitality and Education to create new experiences and ensure competitive edge by working alongside innovative Intel partners. Previously he was the Director of Product Management at Aepona Ltd, an API management and Payments start-up acquired by Intel 2013.
LinkedIn Profile: https://www.linkedin.com/in/farhaan/